Apple IT Support Specialist 2nd Level

jemix GmbH · Berlin

May 5, 2026

Job Summary

Join our team as an Apple IT Support Specialist to provide professional IT solutions, handle daily ticket processing, work on exciting projects, and ensure complex system environments' operation. Ideal candidates have IT background, passion for innovation, macOS/iOS proficiency, independent work ethic, and strong communication skills. Enjoy benefits like Apple equipment, team trips, retirement contributions, refreshments, fitness/spa access, and more.

Key Responsibilities

Provide professional IT solutions to customers
Handle daily ticket processing efficiently
Work on exciting IT projects
Maintain knowledge databases
Ensure the operation of complex customer system environments

Who This Role Suits

Background in IT or relevant practical experience
Passion for IT innovations
Proficiency in macOS and iOS

Tips to Apply

Highlight your IT background or relevant experience
Demonstrate your passion for IT innovations
Emphasize your proficiency in macOS and iOS

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Full Job Description

Deine Aufgaben:

Als Teil von #teamjemix versorgst du unsere Kunden im Tagesgeschäft mit professionellen IT-Lösungen und bist die direkte Anlaufstelle unserer Kunden

Bearbeitung von Tickets des Tagesgeschäftes
Spannende IT-Projekte machen deinen Arbeitstag abwechslungsreich
Erfassung, Pflege und Dokumentation der Wissensdatenbank
Sicherstellung des Betriebs komplexer Systemumgebungen unserer Kunden Im Bewerbungs- und Kennlernprozess möchten wir gerne zusammen mit dir herausfinden, welches unserer Teams dein potenzielles Zuhause werden könnte. Die Teams finden sich in den Bereichen Helpdesk & Fieldservice, Network & Datacenter, Device Management und Cloudmanagement wieder.

Das solltest Du mitbringen:

Abgeschlossene Ausbildung im IT-Bereich oder entsprechende praktische Berufserfahrung

IT-Innovationen begeistern Dich
macOS und iOS sind deine Leidenschaft
Selbstständige Arbeitsweise
Kommunikations- und Teamfähigkeit

Das darfst Du erwarten:

Das sind deine Vorteile:

Aktuelles Apple Equipment
Jährliche Teamreise nach Mallorca
Arbeitgeberzuschuss zur betrieblichen Altersvorsorge
Unbegrenzte Erfrischungsgetränke, sowie Kaffee und Obst
Mobiles Arbeiten
Arbeitsstandort auf Mallorca
Wellpass: Zugriff auf über 5.000 Fitness & Spa Angebote
Kitazuschuss
ÖPVN Firmenticket Wir freuen uns von dir zu hören!

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Skills

ios mobile ui Software Development berufserfahren

Frequently Asked Questions

This Apple IT Support Specialist 2nd Level position is suitable for Mid-level professionals. jemix GmbH is looking for candidates with proven experience in the key skills mentioned, typically 2-5+ years depending on the specific requirements.

This Apple IT Support Specialist 2nd Level position requires on-site or hybrid work. Check the job details for the specific location and flexibility options.

Key skills for this Apple IT Support Specialist 2nd Level position include: ios, mobile, ui. Having a strong foundation in these areas will make your application competitive. Experience with related tools and frameworks is also valuable.

To apply, click the 'Apply' button on this page, which will direct you to jemix GmbH's application portal. Have your resume, portfolio (if applicable), and a compelling cover letter ready.

Salary ranges vary based on experience and location. Check the job posting for specific compensation details, or research similar Apple IT Support Specialist 2nd Level positions in your area.

Highlight relevant experience with ios, mobile, ui. Include specific projects, achievements, and measurable results. Tailor your resume to match the job description, focusing on how your background aligns with jemix GmbH's needs.

Most hiring processes take 2-4 weeks from application to offer. This may include initial screening, technical assessments, interviews, and background checks. jemix GmbH will keep you informed throughout each stage.