Senior System Administrator & Support Engineer

eigenblue - We build systems that build physical systems: Our AI systems design and deliver custom-built, multidisciplinary systems to solve real-world R&D challenges. As today’s R&D demand can no longer be met with off-the-shelf tools, our approach crosses traditional boundaries, uniting software, electronics, mechanics, and applied physics. Our proprietary AI models generate system architectures and orchestrate fabs, human teams, and third-party tools to bring them to life. Our deployment teams integrate these systems directly into our customers’ environments, turning complex ideas into working physical solutions.

As Senior System Administrator & Support Engineer (m/f/d), you'll be at the heart of our technical operations, ensuring our office network, on-site infrastructure, and cloud environments run smoothly while empowering our R&D teams with excellent support and modern deployment solutions. Beyond day-to-day operations, you'll have the exciting opportunity to grow beyond traditional sysadmin work by getting involved in cutting-edge R&D projects and expanding your expertise into emerging areas like SRE, DevOps, and MLOps.

Tasks

As a Senior System Administrator & Support Engineer (m/f/d), you'll be at the heart of our technical operations, ensuring our office network, on-site infrastructure, and cloud environments run smoothly while empowering our R&D teams with excellent support and modern deployment solutions. Beyond day-to-day operations, you'll have the exciting opportunity to grow beyond traditional sysadmin work by getting involved in cutting-edge R&D projects and expanding your expertise into emerging areas like SRE, DevOps, and MLOps.

• Operate and maintain our office network, on-site infrastructure, and cloud infrastructure on Azure, including Unifi network gear, GPU workstations, and work laptops
• Improve our internal support process by helping prioritize and analyze requests, implementing short-term fixes, solving underlying problems and enhancing tooling around support requests using a mix of Slack and Jira Service Desk
• Support project teams in deploying and operating software projects on modern cloud infrastructure (Azure, AWS, Terraform)
• Expand your expertise by getting involved in R&D projects, developing your skills from pure sysadmin and support into new areas such as SRE, DevOps, and MLOps
• You take over the responsibility for our IT security standards including SLA, ISO, and TISAX compliance

Requirements

• Completed training in the IT field (e.g. system integration, application development, etc. ) or a university degree in Computer Science, Software Engineering or in similar disciplines
• At least 3 years of experience in a relevant field such as support/site reliability engineering (SRE), DevOps or IT administration with strong troubleshooting and analytical skills
• Solid know-how in networks, on-site infrastructure, cloud and container technologies, automation and monitoring tools, Linux, CI/CD, and a curiosity to dive deeper into various topics
• Interest and basic knowledge in the field of information security preferred
• Solution-oriented approach with excellent communication skills and the ability to work effectively with different teams and a strong command of English language (both verbal and written), German is a plus

Benefits

• We enable: The chance to use newest technologies, an individual learning & development budget and a defined Talent Journey for your further growth
• We create: Huge impact on future products and insights from a broad range of industries, in an environment with flexible working hours and up to 50% remote work
• We explore: Regular Tech Discovery and Discovery Conference to stay close to new tech
• We are community-driven: Vibrant and interdisciplinary tech community as well as regular team buildings and company events

eigenblue is colorful - We embrace and value equal opportunities, inclusion, and diversity. Therefore, we welcome every application with pleasure!

Does that make you curious? Marina is your contact person for further questions and looks forward to hearing from you!

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